Love Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Love Casino in relation to your use of the website and its available services. They apply to every visitor, registered account holder and player. Additional terms may apply to particular games, promotions, payment methods or features. Where additional terms are provided, you should read them before using the relevant service. If there is an inconsistency, the specific terms for that service may apply to the extent of the inconsistency.

You must not use the website if you do not agree with these Terms. By opening an account, placing a wager, making a deposit or otherwise using the website, you acknowledge that you have had an opportunity to read and understand the Terms. You are responsible for checking this page regularly because the Terms may be updated from time to time. Continued use after an update means that you accept the revised wording.

You may use Love Casino only where online gambling and access to the relevant services are lawful. Laws can differ between Australian states and territories and may also apply according to your location. You are responsible for understanding and complying with the laws that apply to you. Love Casino may restrict access to the website or particular services where this is required by law, regulation, technical limitations or internal controls.

• These Terms should be read together with the Privacy Policy and any responsible gambling information published on the website.
• Game rules, promotional conditions and payment instructions may contain additional requirements.
• You must use the website only for personal entertainment and not for a business, commercial or unlawful purpose.
• If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

2. Eligibility, registration and account security

You must meet the minimum legal age that applies to online gambling in your location before creating an account or using any wagering service. You must not register or play on behalf of another person. Love Casino may ask for information or documents to confirm your age, identity, location and eligibility. You must provide information that is accurate, complete and current, and you must update it if it changes.

Only one personal account is permitted unless Love Casino expressly allows otherwise. Duplicate, related or inaccurately registered accounts may be reviewed, restricted or closed. An account must be used only by the person whose details are registered. You must keep your login information confidential and take reasonable steps to prevent another person from accessing your account. Tell Love Casino as soon as possible if you suspect that your account has been accessed without permission.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the circumstances show that you took reasonable care to protect your details. You must not sell, transfer, lend or otherwise make your account available to another person. You must also not use another person's account, payment method or identity information.

Verification and account reviews

Love Casino may carry out identity, age, location, payment and security checks at any stage. These checks may be required before an account can be fully used, before a withdrawal is processed or when account activity needs to be reviewed. You must provide documents that are genuine, readable and relevant to the request. If information cannot be verified, Love Casino may delay, limit, suspend or refuse access to services where permitted by law.

You must not attempt to avoid or interfere with verification, monitoring, account controls or responsible gambling measures. This includes providing false information, using technical tools to disguise your location, opening accounts to avoid a restriction or asking another person to act for you.

3. Wagers, games and transactions

Before placing a wager, check the game information, available options and any applicable rules. A wager is generally treated as accepted only when it has been recorded by the website and a confirmation or account record is available. You should check your account history and report any apparent error promptly. A wager may be cancelled, rejected, voided or corrected where required by law, because of a technical or obvious error, or under the specific rules for the relevant game.

You are responsible for reviewing the details of each wager before confirming it, including the stake, selection and any other available options. Once accepted, a wager may not be changed or cancelled unless the relevant game rules or applicable law allow this. Game outcomes are determined using the applicable game system and recorded results. Love Casino may correct an obvious error or settle a wager in accordance with the relevant game rules.

Deposits and withdrawals

Payments must be made using a method that belongs to you or that you are authorised to use. Love Casino may decline a payment, request further information or apply account controls where a transaction appears unusual, unauthorised or inconsistent with these Terms. Your bank, payment provider or other financial institution may charge fees or apply its own conditions. Love Casino does not control those third-party charges.

Withdrawals may be subject to identity, payment and account checks. Funds may be returned using an approved method and may be subject to applicable transaction requirements. You should make sure that the payment details held on your account are correct. Love Casino is not responsible for delays or losses caused by incorrect information supplied by you, a payment provider, a bank or another third party.

You must not use the website to deposit or withdraw funds obtained through unlawful activity, fraud or unauthorised use of a payment method. If a transaction is reversed, disputed or found to be unauthorised, Love Casino may suspend the relevant account while the matter is investigated. Where required, information may be shared with payment providers or competent authorities.

Errors, outages and technical issues

Online services depend on internet connections, devices, software and third-party networks. Love Casino does not guarantee that the website or every game will always be available, uninterrupted or free from errors. If a technical issue affects a wager or game result, the matter may be reviewed using available records and the applicable game rules. You must not exploit a fault, error or omission. Any benefit obtained by knowingly exploiting an error may be removed or reversed where permitted by law.

4. Responsible gambling and acceptable use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits before you play and never wager more than you can afford to lose. Take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or other substances, or trying to solve financial problems.

Responsible gambling tools or account controls may be available through the website. These can include deposit controls, time reminders, activity information, cooling-off options or account closure requests. The availability and operation of a tool may depend on the service and your circumstances. You are responsible for selecting controls that suit your needs and for not attempting to bypass them.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian support service or qualified professional. You can also request that access to your account be restricted or closed. Love Casino may take action where activity raises responsible gambling or safety concerns, including applying restrictions or requesting further information.

You must use the website fairly and lawfully. Prohibited conduct includes fraud, money laundering, collusion, cheating, manipulating games, using automated systems without permission, interfering with website security, distributing malicious software, abusing promotions or attempting to gain an unfair advantage. You must not publish or transmit content that is unlawful, threatening, deceptive, defamatory or harmful to others.

5. Privacy, suspension and general legal provisions

Personal information is handled in accordance with the Love Casino Privacy Policy and applicable privacy obligations. Information may be collected and used to provide services, manage accounts, process payments, conduct verification, prevent fraud, meet legal requirements, improve the website and support responsible gambling. By using the website, you acknowledge that relevant information may be processed for these purposes.

Love Casino may suspend, restrict or close an account where you breach these Terms, provide inaccurate information, fail a verification check, misuse the website, create a risk to other users or the platform, or where action is required for legal, security or responsible gambling reasons. Where appropriate, you may be given an opportunity to provide further information or resolve an issue. Account closure does not remove obligations that arose before closure.

You may request closure of your account at any time, subject to the completion of any necessary checks and the resolution of outstanding matters. You must not open a new account to avoid a closure, restriction, self-exclusion request or other account control. Any remaining balance will be handled in accordance with applicable law, verification requirements and relevant account procedures.

The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit the website, software, branding or content without permission. You retain responsibility for your own device, internet connection and account activity. To the extent permitted by law, Love Casino is not responsible for losses caused by your failure to follow these Terms, incorrect information, unauthorised access resulting from your lack of care, or events outside reasonable control.

Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Where a limitation is permitted, it applies only to the extent allowed by law. Any dispute should first be raised through the available support or complaints process so it can be reviewed fairly. These Terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to you.

The current version of these Terms is published on this page. Please review it before using the website, particularly after a significant update. If you have questions about these Terms, use the available contact or support options shown on the Love Casino website.