Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile device, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent browsing experience. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that is associated with you, depending on how the website and its service providers operate.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering preferences, measuring website use, helping to protect accounts and showing content that is more relevant to a visitor.

Some cookies are set directly by Love Casino, while others may be set by third-party service providers that support website functions. The exact cookies used may change over time as the website, its features and its service providers develop. Where appropriate, information about available cookie categories and choices may be shown in a cookie banner, preference centre or similar notice.

Session and persistent cookies

Session cookies are temporary. They are generally deleted when you close your browser or end your browsing session. They can help a website maintain a connection while you move between pages. Persistent cookies remain on your device for a set period or until you delete them. They may remember settings or recognise a returning visitor during a later visit.

First-party and third-party cookies

First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another organisation whose service is used on that website. For example, a third party may provide security, analytics, hosting, payment-related functionality, customer support tools or other technical services. Third parties may process information in accordance with their own privacy notices and cookie policies.

2. How cookies may be used

Cookies can support different activities and may be grouped into several categories. The categories below are general descriptions. The cookies available on the Love Casino website may vary, and not every category will necessarily be used at all times.

Strictly necessary cookies

These cookies may be needed for the website to operate properly. They can support page navigation, account access, session management, security controls, fraud prevention and basic technical functions. They may also help maintain the integrity of forms and protect the website from unauthorised or harmful activity. Because these cookies support essential functions, they may not be available for you to disable through the cookie preference tool. You may still be able to block them through your browser, but doing so could prevent parts of the website from working correctly.

Functionality and preference cookies

These cookies may remember choices you make, such as language, region, display settings or other preferences. They can help the website provide a more personalised and convenient experience. If you refuse or delete these cookies, you may need to enter certain preferences again, and some features may not operate in the way you expect.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are visited, how visitors move through the site, whether pages load correctly and whether an error occurs. The information may be used in an aggregated or otherwise analysed form to understand website performance, improve design, identify technical issues and develop better services. Analytics information is intended to help us understand general use rather than to provide unnecessary personal details about individual visitors.

Advertising and marketing cookies

Where used, these cookies may help measure marketing activity, understand how visitors interact with promotional content and limit repeated advertising. They may also help deliver content that is more relevant to your interests. Marketing cookies can be set by Love Casino or by third-party providers acting on its behalf. You may be able to refuse these cookies through the consent tool, your browser settings or controls provided by the relevant third party.

Security and compliance

Cookies and similar technologies may be used to support account and website security, detect unusual activity, prevent misuse and assist with compliance obligations. This may include helping to distinguish genuine activity from automated or harmful activity. These tools may also support age, identity, payment, fraud or responsible gambling processes where those processes are relevant to the service being used.

3. Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose particular categories. Your choices may be stored in a cookie or similar technology so that the notice does not appear repeatedly. If you delete the relevant preference cookie, you may be asked to make your selection again.

You can also control cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Browser controls differ between devices and software, so you should review the instructions supplied by your browser provider.

• Accept or reject optional cookies through the cookie preference tool, where available.
• Delete existing cookies from your browser or device settings.
• Block future cookies by changing your browser settings.
• Use separate browser settings or profiles for different websites or purposes.
• Review the privacy and cookie settings of third-party services that may operate on the website.

If you disable or delete cookies, some website features may become unavailable, respond more slowly or fail to remember your preferences. You may also need to sign in again or repeat certain steps. Blocking cookies does not necessarily remove all information already collected before the change. It may also not prevent all similar technologies from operating, depending on the settings and technical features of your device.

Your cookie choices are separate from other privacy choices you may have. For example, changing browser cookies may not withdraw a marketing subscription, close an account or delete information held under another process. You should use the relevant account or communication controls for those purposes.

Mobile devices and applications

If Love Casino services are accessed through a mobile application or another device, similar technologies may be managed through the device operating system or application settings rather than browser settings. These controls may include advertising identifiers, permissions, local storage and notification preferences. The available options depend on your device and the version of the application or operating system in use.

4. Information, sharing and policy updates

Information collected through cookies may include a device or browser identifier, IP address, approximate location, pages visited, links selected, session dates and times, browser type, operating system, language settings and information about website interactions. The information collected will depend on the technology used, the choices you make and the features you access. We seek to use information for legitimate website, security, service, analytical and marketing purposes, subject to applicable law and your available choices.

Cookie information may be shared with service providers that help operate, secure, analyse or improve the website. These providers may process information on behalf of Love Casino and may be required to handle it securely and only for authorised purposes. Information may also be disclosed where necessary to meet legal obligations, protect rights, investigate suspected misuse, support security or protect users and the website.

Some service providers may process information outside Australia. Where this occurs, handling of information may be subject to the laws of another country. Further information about the collection, use, disclosure, storage and protection of personal information is available in the Love Casino Privacy Policy. That policy also explains applicable privacy rights and how privacy-related requests may be made without requiring contact details to be included on this page.

Retention of cookie information

Cookie duration can vary. Some cookies last only for a browsing session, while others may remain for a longer period. The retention period may depend on the purpose of the cookie, technical requirements, service provider settings, legal obligations and your choices. We may review and remove cookies that are no longer needed, subject to operational and legal requirements.

Changes to this Cookies Policy

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements or our privacy practices. The updated version will be published on this page with a revised date or other suitable indication of change. We encourage you to review the policy periodically so that you understand how cookies and similar technologies may be used.

If you have questions about this Cookies Policy or how cookie settings operate, please use the official contact or support options made available through the Love Casino website. Do not send sensitive account, payment or identity information through an unverified channel.